Privacy Policy

ERP Kurdtel (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and protect your information when you use our web-based application ERP Kurdtel, a Progressive Web App (PWA) designed for enterprise resource planning in the telecommunications sector. By accessing or using the application, you agree to the terms outlined in this policy.

1. Information We Collect

• a. User Information Name, email address, employee ID, phone number, and login credentials Organizational role and permissions within the system
• b. Usage Data Pages visited, modules accessed (e.g., Sales, Inventory, Network Management, CRM)Timestamped logs for audit and operational tracking
• C. Device and Browser Data IP address, browser type, device type, operating system, and general location (non-GPS)

How We Use Your Information

We use collected data to:

• GAuthenticate users and manage secure access.
• Maintain accurate operation logs and support ticketing.
• Optimize system performance and security.
• Enable real-time monitoring and reporting features.
• EImprove the quality of services for the telecom infrastructure and enterprise operations.

3. Cookies and Web Storage

ERP Kurdtel uses cookies and local storage to:

• Remember your session and preferences.
• Enhance speed and responsiveness of the PWA.
• Improve user experience and security.
• You can manage cookie preferences through your browser settings.

4. Data Protection and Storage.

• Your data is encrypted in transit and at rest.
• We follow industry best practices to ensure confidentiality, integrity, and availability of your data.
• All data is hosted on secure servers compliant with local data protection laws.

5. Information Sharing

We do not share or sell your personal data to third parties. Information may be disclosed:

• To your employer or organization for operational and administrative purposes.
• To legal authorities when required by applicable law or regulation.
• To trusted service providers solely for the purpose of maintaining or enhancing system performance.

6. User Rights

You have the right to:

• Access and update your profile information.
• Request deletion or correction of your data (subject to organizational policy).
• Opt out of non-essential communications.
• Please contact your system administrator or our support team for requests.

7. Children’s Privacy

ERP Kurdtel is designed for enterprise use and is not intended for individuals under the age of 16. We do not knowingly collect information from children.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted in the app and, where appropriate, communicated to users.

9. 9. Contact Us

For questions or concerns regarding this Privacy Policy or data use:

• Email: info@kurdtel.net
• Call us: +964 (053) 5323